Shipping Policy

Delivery

Processing time
The time I need to prepare an order for dispatch varies. For details, see individual items.
Estimated delivery times & Fees
United Kingdom: 2-3 business days - FREE
International Shipping: 3-7 days business days - £15.00
We will do our best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns & exchanges

We gladly accept returns and exchanges
Contact us within: 7 days of delivery
Dispatch items back within: 14 days of delivery
We don't accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, We cannot accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.